FAQ

What is the delivery time of my order?

Your order will be shipped the next business day.
Depending on which country the package is sent to, the delivery time is 1-2 business days for the Netherlands, Belgium and Germany, for other countries the delivery time is 3-5 business days.

Do I have to pay shipping costs?

Orders starting at € 100 free Shipped in the Netherlands, Belgium and Germany. With a lower order amount you pay shipping costs of € 5.95.
You can find the shipping costs for other countries at the check-out page.

How can I contact RCG Carp Gear for a question about my order?

You can call or email us. We are available by phone on +31 6 800 70 268 or mail us on info@rcgcarpgear.com. We will contact you soon.

What are the payment options?

In our webshop you can pay securely via:
Ideal, Paypal, Bancontact, Giropay, Sofortbanking. You can also opt for a direct bank transfer.
In our showroom you can pay in cash or by debit card.

How long is the guarantee on my purchase?

You have 1 year warranty against manufacturing defects.
The guarantee does not apply if a defect is caused by improper or improper use, or when changes have been made by the consumer or third parties to the item (or have attempted to do so), or when the item has been used for purposes for which it is not intended. .